🚚 Shipping & Delivery Policy – Nairobi Fitness Hub

Welcome to our Shipping & Delivery Information Page. This page outlines how deliveries are processed for all orders placed on Fitness Hub Gym Equipment Ltd. We aim to provide fast, reliable, and transparent delivery services across Nairobi and all counties in Kenya. Nairobi Fitness Hub,


πŸ“ Delivery Within Nairobi

We offer doorstep delivery within Nairobi for all gym equipment purchased through our website, WhatsApp, or showroom.

βœ… Standard Delivery Timeline (Within Nairobi):
Same-Day to 48 Hours, depending on stock availability, order confirmation time, and location.

⚠️ Important: Free Delivery Policy

To ensure fairness & maintain quality service:

πŸ“ Delivery Coverage & Charges

We deliver within Nairobi and to all counties in Kenya through our official delivery team or trusted courier services.

LocationDelivery MethodDelivery FeeDelivery Time
Within Nairobi (Orders Above KSh 250,000)NFH Delivery Van/ RiderFreeSame Day – 24Hours
Within Nairobi (Orders Below KSh 250,000)NFH Delivery Van / RiderCharged24–72 Hours
Outside Nairobi (Nationwide)G4S / Fargo / Wells Fargo / Shuttle / Preferred CourierCharged24 -48Days
Bulk, Corporate & Gym Installation Orders NationwideNFH Logist

Free delivery applies only for full-price orders above KES 250,000 within Nairobi.


πŸš› Delivery Outside Nairobi (Across Kenya)

We deliver to all towns in Kenya using secure courier or parcel companies such as:

  • G4S
  • Wells Fargo
  • Fargo Courier
  • North Rift Shuttle / Ena Coach / Modern Coast / Guardian / SGR Cargo
  • Preferred customer courier services

βœ… You may choose your preferred parcel/courier method.
⏱️ Delivery timeline: 24 hours – 72 hours depending on county/location and the courier service but Note your orders are delivered to the couriers service immediately payment is received and confirmed.

πŸ“¦ Responsibility & Liability for Upcountry Deliveries

To keep costs affordable for customers outside Nairobi:

  • The buyer covers the courier/parcel delivery fee.
  • Once we hand over the product to your selected courier, Nairobi Fitness Hub is not liable for loss or damage during transit.
  • We highly recommend insured courier services for long-distance deliveries.

For guaranteed safe and secure delivery, customers may request delivery using our company van (if available). Fees vary based on distance.


🧰 Assembly & Installation Services

  • Within Nairobi: Optional professional installation is available at an additional cost, depending on the product.
  • Outside Nairobi: We provide free video/phone installation support, or we can arrange a technician at an extra charge.

πŸ“¦ Order Processing & Dispatch

  • Orders are dispatched once full payment or agreed deposit is received.
  • Orders made after 6:30 PM may be scheduled for next-day dispatch.

πŸ’³ Payment & Delivery Confirmation

Before dispatch, clients receive:

  • Photo/Video confirmation of the product
  • Delivery note and tracking code (for courier deliveries)

⭐ Why Shop With Nairobi Fitness Hub?

  • Trusted supplier of home and commercial gym equipment in Kenya
  • Safe payment & verified deliveries
  • Warranty on all equipment
  • Fast dispatch and support until the product reaches you

πŸ“ž Need Help With Delivery?

Our customer support team is always ready to guide you on the best, safest, and most affordable shipping method for your location.

Fitness Hub Gym Equipment Ltd
πŸ“ Moi Avenue, Nairobi CBD
πŸ“ž +254 704 525 828
🌐 www.nairobifitnesshub.com
βœ‰οΈ [email protected]